WHY ATTEND CCW?
CCW Europe isn't just another conference...
LARGEST: Europe’s flagship representation of the world’s largest customer contact event series;
LONGEST: 19 years providing insights for global customer contact community;
SENIORITY: Europe’s ONLY large leadership summit for customer contact strategists;
PRACTICAL: A true PEER-LED benchmarking event housing 60+ practitioner speakers, jam packed with best practices to help you shape your strategies and culture;
DISRUPTIVE: Learn from the most experienced and the most innovative: A well balanced speaker faculty from both big brands and disruptors;
PERSONALISED: story telling in stead of theories: Unlock the key to better customer experience through powerful and personalised stories;
COMPREHENSIVE: The most comprehensive agenda dissecting specific customer contact challenges into the 8 key industries;
UNFORGETTABLE: An unforgettable platform you simply won’t find anywhere else!
Who attends CCW?
Chief Customer Officer, Chief Operating Officer, Chief Experience Officer, Chief Digital Officer Heads/VPs/Directors/Managers of:
- Customer Contact
- Contact Centre/Call Centre
- Customer Experience
- Customer Engagement
- Customer Operations
- Customer Service
- Customer Success
- Customer Innovation & Technology
- Customer Support/Care
- Contact Centre Sales
- Customer Experience Technology
- Service Design
- Service Delivery
- Omni Channel Strategy
- Digital Customer Service