CCA

CCA
CCA is the leading independent authority on contact centre strategies and operations. Over 800 organisations currently subscribe to CCA services. This equates to a network of over 5,000 senior practitioners, employing between 35%-45% of the contact centre population in the UK. Around 20%-25% of people working in a contact centre in the UK are working in a centre accredited with CCA Global Standard©.

Contact Info:

Website: www.cca-global.com