Customer Contact Week Europe 2019

Tracy Kellaway


Head of Contact Centre
Estee Lauder


11:10 AM IDG F -Your employees deliver your brand promises to the customers. Are you delivering the promise to them?

  • Do you invest the same in understanding your employees as understanding your customers?
  • Innovative ways to engage your employees


Check out the incredible speaker line-up to see who will be joining Tracy.

Download The Latest Agenda