Guy KirkwoodChief Evangelist
Guy Kirkwood is Chief Evangelist at UiPath, the leading RPA vendor. He has 20 years' experience in outsourcing and a particular interest in the future of shared services and BPO. He is a writer and presenter on RPA, cognitive and AI.
Robotic Process Automation has proven to be the latest technologies transforming back office space with repetitive, large quantity, rule based tasks. Yet how can we take advantage of this in customer operations? This keynote case study will provide real life case studies on how Robotic Process Automation can add value to customer operations