CCW Europe Show Report

CCW Europe 2018 welcomed more than 170 customer contact heads from all across Europe. They spent an inspirational, educational and emotional few days in Glasgow at Europe’s flagship CCW Europe Conference.

65+ speakers from Europe’s leading brands including RBS, Lloyds Banking, AIB, Danske Bank, Missguided, Argos, bpost, Dixons Carphone, The Co-Op, TUI, Lufthansa Group, KPN, ABB and many more presented enlightening case studies, hosted inspirational discussions and shared practical tips to shape the future of customer contact!

Find out the 2018 highlights, the country breakdown of delegates and what to expect for CCW Europe 2019!




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